Face-to-face Tax Help

IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance.

If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in - but if you prefer, you can call a local number (see chart, below) and leave a message requesting an appointment to resolve a tax account issue.  

Note: Before visiting your local office click on “Services Provided” in the chart below to see what services are available. Hours and services are subject to change.

Services you can get on a walk-in, non-advance appointment basis include:

• Help preparing your basic individual income tax return if you qualify for the Earned Income Tax Credit or your income is $38,000 or less (available in most offices - see chart below and visit our office to make an appointment);
• Answers to tax questions related to your individual federal tax return; and 
• Help preparing your heavy vehicle use tax return.

Multilingual assistance is available in every office.

 Call 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS.

For further information, see Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:

Internal Revenue Service
300 E. 8th St., Stop; 6610 AUS
Room 478
Austin, TX 78701

Internal Revenue Service
8700 Tesoro Drive
Stop 6610 SANC
San Antonio, TX 78217

Internal Revenue Service
700 E. San Antonio, Rm C-101 MC
6610 ELP'
El Paso, TX 79901

Internal Revenue Service
1205 Texas Ave., MC 4208 LUB
Lubbock, TX 79410

Internal Revenue Service
1100 Commerce St.
MC 6610 DAL/Rm 1021 
Dallas, TX 75424

Internal Revenue Service
8701 S. Gesner, Stop 6610-Hal
Houston, TX 77074

For more information about these programs for businesses,   your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.