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Our Commitment to Data Security


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Internal Controls

When collecting, storing and retrieving your personal data, extensive internal controls are maintained throughout the process to ensure security and confidentiality.

Our Internet-based systems are protected behind firewalls, and all mission critical servers are deployed in a cluster environment to provide an even greater level of security and protection against system failure. All data is maintained and backed-up on a regular schedule to provide adequate redundancy and ensure that the integrity of information is never jeopardized.

Our employees are subject to strict guidelines regarding confidentiality, and internal access to customer data is restricted to highly trained personnel on an "as-needed" basis.

Transmitting Information

When transmitting information between you and our server, as well as when communicating with the Internal Revenue Service (IRS) for electronic filing, data security is handled through a protocol called Secure Sockets Layer (SSL). SSL is an established and mature Internet security standard with two dominant features: web server authentication and data encryption.

* Web Server Authentication

An SSL certificate is issued to ensure authentic and accurate identification of a secured web server. This translates into a digital ID, an electronic fingerprint, which is included in the key used to encrypt the data. Only our web server, in this case, is able to decrypt the data that you transmit because it is the intended (and digitally certified) secured web server for this data transmission.

* Data Encryption

Data encryption is the process of transforming legible information into a complex arrangement of illegible information. SSL uses a private/public key combination to encrypt data when it is sent and to decrypt data when it is received. SSL encrypts data using a mathematical formula, also referred to as a "key."

Encryption strength is measured by the length of the key used to encrypt the data; the longer the key, the more effective the encryption. Using the SSL protocol, data transmission between you and our web server is performed at a standard level of encryption strength.

The Information We Collect

This Policy applies to all information collected or submitted on our web site. If a credit card is used to pay for the Service, in addition to tax return information, we collect the following credit card and personal information:

Cardholder's Name Credit Card Type Credit Card Number Expiration Date Cardholder's Billing Address Daytime Phone Number E-mail Address Employer's or Relative's Phone Number

The credit card information is used to process your transaction. This information is not made available to anyone else.

We also collect the following information for use in answering your inquiries for technical support when you submit an e-mail requesting our assistance:

Your Name User ID E-mail Address Operating System Browser Type Connection Type/Speed

None of the information from our "Tell a Friend" page is saved.

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